Dere Street Barristers is committed to a modern, flexible and friendly approach providing our clients with the highest quality of service.
We welcome feedback on the quality of our legal services and our administration in order to monitor our quality standards and make improvements where necessary.
1. Instructing Us
We aim to make the process of instructing us simple, with a straight-forward, user-friendly approach designed to ensure that clients receive the standard of service they require. We understand the need to be flexible and to work together as a team to provide practical solutions. Our clerks will help our clients to find the barrister best suited to their needs.
We strive to provide a very high quality service at competitive rates. The clerking teams are willing to discuss any aspect of chambers’ procedure and fee charging in an effort to accommodate individual requirements. We are always willing to discuss individual requirements in advance. The clerks are sensitive to market forces, and maintain an open and flexible approach to fee structures.
At the outset of accepting any instructions we will agree with the client the basis on which fees will be charged. Hourly rates for members of chambers vary, and are available upon application. Our policy is to promote transparency at all times with regards to fee structures and on request we can construct estimates of the overall fees likely to be involved.
3. Standard Terms of Business
On 31st January 2013 the standard default terms on which barristers had previously offered their services were abolished by the Bar Council. In line with the majority of other chambers the members of Dere Street Barristers will be operating under the new standard contractual terms as from the date of change.
In the absence of any other agreement these standard terms will govern the relationship between the barrister and those instructing us. All existing agreements outside our current standard terms remain in place and will not be affected by this change.
Nothing will change in the service provided by Dere Street on a day to day basis by reason of the adoption of those terms.
The terms can be found here
Conditional Fee Agreements – Personal Injury/Clinical Negligence:
Where a standard CFA trade agreement exists between APIL and PIBA in personal injury cases, then the latest agreement will govern the relationship between barrister and solicitor.
Where services are provided under a public funding certificate or other statutory arrangement then the standard contractual terms 2012 will not apply.
Dere Street follows the Bar Council’s Graduated Fee Payment Protocol with regards fees payable to substitute advocates.
Should you have any queries or concerns regarding these new terms please contact our Head Clerk, Kevin Beaumont on 0844 335 1551 or e-mail at email@example.com
We will aim to reach agreement with the client as soon as practicable after receipt of written instructions the timescale within which the barrister will undertake the relevant work, having regard to the amount of work required and complexity of the case. We aim to turn written work around within 14 days of receipt, though frequently this work can be expedited where circumstances demand. Where commitments and pressure of work make this impossible we will get in touch in order to make appropriate arrangements.
5. Delivery of Services
Members of Chambers are available to provide advice and assistance through formal written opinions, in conference/video-link, by e-mail, or by telephone. For the convenience of clients, members are happy to attend conferences at clients’ offices when appropriate.
6. Payment of fees
Unless there is a pre-determined agreement in place it is Chambers policy to ask for fees to be paid within 30 days of receipt of the fee note. We would ask those instructing to inform the relevant clerk if this is not going to be possible.